Havit India Electronics – Return & Replacement Policy
At Havit India Electronics, we strive to deliver high-performance audio and gaming products with quality you can trust. To ensure a smooth post-purchase experience, please review our updated return and replacement guidelines:
🚫 Return Policy
We do not offer returns once a product has been delivered and opened by the customer. This helps us maintain product integrity and ensure every customer receives brand-new gear.
🔧 Replacement Policy
1. Technical Issues (Within 7 Days of Delivery):
If your product shows signs of a technical issue, you may raise a replacement request within 7 days of receiving your order.
- A fresh replacement will be dispatched after a physical inspection of the returned unit.
- If no issue is found, the same unit will be returned to you.
2. Warranty-Based Replacement (Post 7 Days):
If a ticket is raised after 7 days but within the warranty period, we will replace the product with one in equivalent condition, subject to successful testing.
3. Out-of-Stock Scenarios:
If your product qualifies for replacement but the specific color or variant is unavailable:
- We will offer an alternate product of equivalent value.
- The original warranty period will continue from the date of your initial purchase.
📩 Need Help?
For any queries or to raise a support ticket, please contact our customer care team via email havitindiaelectronics@gmail.com